Communications > Working in the Communications Center

Working in the Communications Center

The Communications module, sometimes referred to as the Communications Center, displays lists of your incoming and outgoing Phone Calls, Phone Messages, and E-mails. The two main views of the Communications Index window (Outstanding and All) and the various filters allow for easy management of all your Communications. If you have the Outlook/Exchange E-mail Link enabled, an Outlook view is optionally available.

You can record new Phone Calls, Phone Messages, and E-mails from the Communications Center, which makes it a handy tool for receptionists and assistants.

To open the Communications module, click the Communications button in the Navigation Pane.