Specifying Document Settings for the firm > Amicus Indexing Service


 Amicus Indexing Service


To support full-text searching of your documents associated with Files and Contacts or referenced by Library Pages, configure the Amicus Indexing Service.

The Amicus Indexing Service is recommended, especially if your Server runs a 64-bit version of Windows or Windows Server, and it's the only choice for firms whose Amicus Application Server runs on Windows 8.x, Windows Server 2012, or later. A non-recommended alternative usable in other cases is the Microsoft Indexing Service—see Microsoft Indexing Service.

During normal day-to-day workflows, new documents added might not be indexed until the nightly automatic indexing runs. That is, if many items are added (either through "File" or "Folder" type Documents), not all may be indexed immediately. When adding or removing large numbers of documents, it is recommended that such mass change be done off-hours.

  1. At the Amicus Application Server, log into Amicus, go Office > Firm Settings, select Indexing under the Documents heading.

  2. Select the Use Amicus Indexing Service option if not already selected.

  3. If the Microsoft Indexing Service option was previously selected, it is necessary to restart Amicus, as follows.


    Warning: This process should be done off-hours as indexing is a process-intensive function and might cause performance issues for Amicus users. Depending on the number of documents to be indexed, it might be preferable to perform this task on a weekend.

    1. Log out of Amicus.

    2. Ensure that all users are logged out of all Amicus applications.

  4. From Windows Control Panel > Administrative Tools > Services, stop and then restart the Amicus Service.

    1. At the Amicus Application Server, log into Amicus and return to the Firm Settings > Documents - Document Indexing dialog.

    2. Edit the list of folders to be indexed, using the Add or Remove buttons. To ensure search comprehensiveness, include folders that are referenced by, or contain files that are referenced by, Amicus Document records. These folders must be on the Amicus Application Server's drives, not on networked drives. All subfolders are included.

  5. If you have added or removed folders in the list, indexing starts when you click Apply or OK.

  6. To monitor progress of this process, click Refresh to update the Indexed counts.


    Note: The Contents counts include all files regardless of format (except system files), the Indexed counts include only indexed files and so might be smaller, even after the indexing has completed.

  7. If the Microsoft Indexing Service option was previously selected, we recommend for system performance and efficiency reasons that you now disable its processing of Amicus files.

  8. At the Amicus Attorney Application Server, go to Windows Control Panel > Administrative Tools > Computer Management. (Or, if running under Windows Server 2008, see your Microsoft documentation for instructions.)

  9. In the navigation list at the left, go to Services and Applications > Indexing Service.

    1. Stop the Indexing Service.

    2. Delete the Amicus catalog under Indexing Service.

  10. Restart the Indexing Service if used for other applications.

Reindexing

Reindexing is a process-intensive function and might cause performance issues for Amicus users. We recommend that it be done during off-hours. Depending on the number of documents to be indexed, it might be preferable to perform this task on a weekend. Perform a Reindex whenever a large number of documents are added to Amicus by way of separate Document records, or when there are many documents included under a "Folder" Document record. You should also perform a Reindex when documents are physically copied to the firm's shared document location through your network. This will ensure search accuracy.


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Amicus Admin Help (April 2024)